Welcoming Joe to a Bright House
Until recently, Joe, a spry 91-year old retired accountant who still lives in his own home, did not live in a Bright House. He had dial-up Internet access for checking his e-mail or reading his two NYC...
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WWE WrestleMania Challenges Students to Be Reading SuperStars
Above photo: WWE SuperStars Diva Alicia Fox, Brodus Clay and Diva Natalya in Orlando and second grade students from Lake Weston Elementary pose with their new books and the Readmobile from the Pearson...
View ArticleThanks BHNtechXpert!
I have a TIVO box and could not all the channels to work. I posted my dilemma on a technical forum and a person named BHNtechXpert responded and said he could help. I answered a few questions and...
View ArticleBlack History Month: Reflections from the 2013 Observances
Black History Month was first held in the United States in February 1926, and was created as a way to celebrate the importance of Blacks in U.S. history and as part of our nation’s diverse culture....
View ArticleWay To Go Bright House Jaguars!
Congratulations to the Bright House Jaguars! The Jaguars won the 2013 Community Organize Basketball League Championship on Saturday March 16, 2013 at Carver High School in Birmingham, Alabama. The...
View ArticleA “Ray” of Sunshine
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
View ArticleI Scream! You Scream! We all Scream for Ice Cream!
Here’s the Scoop! Remember the good old days when everyone in the community got together to celebrate a special day? Bright House Networks is partnering with Magnify Credit Union, The Ledger Media...
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Orlando Science Center Celebrating 30 Years of Science and Golf
Above photo: Orlando Science Center President and CEO JoAnn Newman along with Bright House Networks Vice President/General Manager Michel Champagne and Director of Special Events Angella Van Gelder at...
View ArticleRight On Schedule
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
View ArticleThanks For Your Diligence
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
View ArticleMaking A Difference
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
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Bright Stars Senior Talent Show
Above Photo: Talented seniors from across the Tampa Bay area took the stage to compete for the title of Tampa Bay Bright Stars Senior IDOL! Each year, talented seniors over 55 years young take the...
View ArticleCollin – Mission Possible
Collin came to put in the new wire in my office. While he was here, he put in a new outlet, as well as a new wire in the office, so that the wires were not hanging from the ceiling. He also moved the...
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Making A Difference in the Community By Helping Rabbits Find Forever Homes
April is National Volunteer Month and as we close it out, we want to recognize our employees and their local involvement in the community. Through the Bright House Networks Community Service Day...
View ArticleA Smile in His Voice
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
View ArticleBright House Networks Recognizes the Leaders of Tomorrow
Above photo: Bright House Networks team members Jim Platman and Ed Sheffield presents a new laptop to Future Leader Jackie Sherry of West Shore Jr./Sr. High School. Bright House Networks is pleased to...
View ArticleProfessional and Friendly
Today I had the pleasure of speaking to Michael, a member of the Bright House Networks customer service team. Michael was able to explain and resolve issues in a very professional and friendly manner....
View ArticleSunshine and Roses
Editor’s Note: Your stories help us serve our customers better, and we love to hear from you! From time to time, we’ll feature stories or letters you have shared that highlight our commitment to...
View ArticleHelpful and Considerate
I talked to a customer care representative named Stephanie. Wow! She was helpful, considerate and able to answer my questions. She said she would call me back at an appointed time and I told her we...
View ArticleWe’re Here to Help
Your customer care representative Rebecca went out of her way to help me figure out the best way to handle my situation. I don’t know what I would have done if she hadn’t helped me though my time of...
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